Client Warnings

Client Warnings

In various places the system will display a client warning, which is a potential issue with a client that somebody probably ought to take a look at. On the Dashboard the client warnings are displayed in the Client Summary section. The easiest way to get a list of clients with a particular warning is to double click a column in that section. If the client has a warning it is also displayed at the top of the client's chart.

Name
Description
None
Client should be good to go.
Stale
Client does not have a recent final encounter.
PlanDue
The client's service plan is about to expire.
NoPlan
The client does not have an active service plan.
NoAssess
The client does not have a final assessment.
NoPreauth
The client does not have an active pre-authorization.
PayerDue
One of the client's payers is about to expire.
PayerExp
One of the client's payers has expired.
NoPayer
The client does not have an active payer.
Discharged
The client has a discharge date set in the past but is still set as active.
Unsettled
Viewable by clerks and admins by using "View PriorAuths" for a client. The client may need an ODMHSAS LOC/LOT or may be perfectly fine and just need IsSettled and IsAuthorized set to Yes.