NativeManage Overview

NativeManage Overview

NativeManage is a system to enter, maintain, and report on the various forms that your native organization depends on. One of the major features of the system is that it is highly customizable per organization in regards to both the content as well as the workflow of the forms. It is a low cost, web based system that has many features that are unavailable in most other systems.

Support

The best way to get support is by phone (405-698-3681) or by email (support@nativemanage.com). Phone support is available during standard business hours of Monday through Friday, 8AM to 5PM CST except for nationally recognized holidays. Email will be answered as quickly as possible during standard business hours and may also be answered outside of normal support hours.

Classes and Permissions

When your administrator sets up your system account, one of the things they specify is what user class you belong to and any extra permissions you have. Permissions determine what documents you have access to, how much of a document you have access to, and what changes you can make to a document. Together with document statuses and flags, permissions also determine whether or not you can create a new documents and how far you can work a document through the system. A user class is simply a bundle of permissions that can be assigned to a user that has a common role in the organization, like administrator or service provider.

More Help

When logged into the system this help is available under the top level Help main menu option. The main menu is a tree of options, so more help topics become available if you click the little triangle to the left of the Help menu option.