The Payments feature is a way to track all client payments. Payments are part of the
client invoice feature that is disabled by default. When enabled the Payments main menu option is mostly used to report on client payments. You can also add Payments here, but normally Payments are added from the chart item so that the money is automatically applied to that chart item. More information on
adding Payments is available.
A Payment initially has a status of Draft, but once all the money has been allocated to one or more chart items the status automatically changes to Final. Administrators can take the status back to Draft if they need to reallocate the payment. To reallocate you first have to zero out any allocation that exists, and then allocate money to the other chart item. You can only allocate money to chart items that aren't Final yet from the Payment, so if you need to allocate money to a Final chart item you need to do that from the chart item. Only Final Payments will be included on invoices.
When creating the Payment and allocating money you have to select a type and an amount. The types are:
- Copay - Client copay amount for private payers.
- Deductible - Client deductible amount for private payers.
- Payment - Client payment amount for SELF PAY services.
- Refund - When refunding money to the client.