The best way to get support is by email (support@chartcaddy.com) or by phone (405-698-3681). Phone support is available during standard business hours of Monday through Friday, 8AM to 5PM Central Time except for nationally recognized holidays. Email will be answered as quickly as possible during standard business hours and may also be answered outside of normal support hours. Internally we us trouble tickets to keep track of issues, and if you want you can also create a trouble ticket directly.

Help Content

This help content is available:

1. As individual pages online at https://help.nontrivial.net/portal/kb/nontrivial-solutions/chartcaddy
   
2. As a single PDF document at https://www.chartcaddy.com/static/chartcaddy-help.pdf
3. When logged into ChartCaddy under the top level Help main menu option
   

Training Login

Normally to log into and use the system you open up a web browser and go to https://www.chartcaddy.com. However, there is a training login available at https://beta.chartcaddy.com for when you want to experiment or just play with the system. The training system is separate and distinct from the regular system, and the data in the training system gets over written with a copy of the regular system every Thursday morning. This means that after an account for you is added to the system you may not be able to log into the training login until the following Thursday.