Various payers have different rules for billing telehealth services, and this article is a collection of the best information that we know about them. If you have information that isn't here please let us know and we will add it. All payers require that you select "Telehealth" for the Setting on a chart item, which will submit the resulting claim with a Place of Service Code 02. Some payers require a special modifier be used to designate telehealth services, and in ChartCaddy that means that you have to use "Telemedicine" services. Most payers have special rules during the COVID19 crisis, and this article will be updated once things return to normal.

The Oklahoma Health Care Authority has a dedicated help article for billing telehealth service but the short version is you need to use "Telemedicine" services. We are waiting to hear back for information on OK-EPIC/InsureOK.

Policy information can be found here but the short version is you need to use "Telemedicine" services.

Policy information can be found here but the short version is you need to use normal services.

You need to use normal services.

Policy information can be found here but the short version is you need to use "Telemedicine" services.

It's complicated, read this.

The short version is you need to use "Telemedicine" services.