Chart Items
Telehealth/Telemedicine Services
Various payers have different rules for billing telehealth services, and this article is a collection of the best information that we know about them. If you have information that isn't here please let us know and we will add it. All payers require ...
Telehealth/Telemedicine Services (OKHCA Only)
The Oklahoma Healthcare Authority has specific guidelines for providing remote/telehealth services. The services break into two basic types, and for ease of reference this article refers to them as Telemedicine and Telephonic. Starting March 16th, ...
Chart Item Flags
With Chart Item documents flags are used in addition to a status to control work flow. Flag Description Deleted Deleted items only show up when specifically searched for on the Chart Item report, will not result in billing, and will result in any ...
Chart Items Overview
Client related documents that may contain clinical information are called chart items. Chart items are accessed under Charts main menu option or via the Chart Items report. Pretty much the entire system is designed to generate chart items, which is ...
Client plan and authorization types
There are various types of authorizations used by the system to try and make sure providers get paid correctly for the work that they do. All service plans are also authorizations. If a client does not have a valid, current authorization in place ...
Modifying an existing sevice plan
Occasionally the situation of a client significantly changes before their plan expires, such as new goals or objectives needing to be addressed or losing their payer eligibility. These types of changes will require a Plan Modification chart item be ...
Submitting a Review Request (OKHCA ONLY)
A Review Request is a short term authorization extension for when there is an unexpected delay completing a Low Complexity (extension) plan that results in a gap in authorization. Review Requests are only intended to be done for an Oklahoma Health ...
Changing the Service on an existing Chart Item
You can change the service for an existing chart item without having to delete the chart item and start over. This is particularly useful in situations where the wrong type of service was selected by accident. For example, if a Moderate Complexity ...