You can contact us for support by email (support@chartcaddy.com) or by phone (405-698-3681).
Phone support is available during standard business hours of Monday
through Friday, 8AM to 5PM Central Time except for nationally recognized
holidays. Email will be answered as quickly as possible during standard
business hours and may also be answered outside of normal support
hours. Internally we use trouble tickets to keep track of issues, so if
you want you can create a trouble ticket directly instead of calling or sending us an email. Training
Training is available in person and with online webinars, for both
new and established customers, and for individuals or groups. We
reserve the right to charge for in person training. We offer training
tailored for both providers and administrators, and we can
accommodate up to 100 participants per online webinar.
Training Login
Normally to use the system you open up a web browser and go to https://www.chartcaddy.com. However, there is a different training system available at https://beta.chartcaddy.com
for when you want to experiment or just play with the system. The
training system is separate and distinct from the regular system, and
the data in the training system gets over written with a copy of the
regular system every Thursday morning. This means that after an account is added for you to the regular system you may not be able to log into the
training system until the following Thursday. It also means that any data you enter into the training system will eventually be deleted.