Troubleshooting
Clearing Your Browser Cache
Clearing Your Browser Cache Sometimes strange issues just happen, usually to a lucky few individuals. When that happens it is worth trying clearing the browser cache. A good resource for doing this Indiana University article on how to clear your web ...
Client Warnings
In various places the system will display a client warning, which is a potential issue with a client that somebody probably ought to take a look at. On the Dashboard the client warnings are displayed in the Client Summary section. The easiest way to ...
Missing "Add Chart Item" Options
When the Add Chart Item options are missing or incomplete then that usually means that there is an issue somewhere on the client's information page. It may also mean the client does not have a current authorization or prior authorization. View the ...